I just wanted to send you a very big 'Thank you' for the personal delivery you made for me, in time for my son's birthday. I did not receive a calling card from the courier, and as I had become caught up in other things, I forgot about the order until a couple of days before the birthday party. I had actually resigned myself to not having those items in time for the event.
I hadn't checked my email account, so I didn't get your email in time. When I received a call from Kim to advise she was on her way with my package, I was very surprised (no other company has done the same for me in the past!) and very impressed at your service. I will continue to use your business and will highly recommend you to everyone I know. I wish you both every success with your business as you certainly understand your customers' needs.