The following cards can be used at The Party Parlour online, via phone or fax: Visa, Mastercard and Bankcard.
If we are out of stock of any of our products we will contact you and you will have the choice of:
Please notify us within 7 days of receiving your order and we will arrange replacement items to be sent to you. In some cases we may request a photo to be sent of damaged goods to show the extent of any damage.
To return any goods, please advise us with 7 days of receiving your order and we will instruct you what to do with the goods and issue a refund once they have been returned to us in good condition and in original packaging. Unfortunately we cannot accept returns of food items such as lollies and chocolates due to food handling laws in Australia.
We're open and despatching orders daily. Expect some shipping delays. For more information, see SHIPPING. Stay safe everyone xx Dismiss